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  • ITIL Certification – What it means to business and why you need it?

    Information Technology or IT (as it is popularly abbreviated) has been the inevitable part of most of the industrial sectors. There are various IT processes that are required to execute the project from its planning stage to the final outcome. IT has been inevitable but more than that ITIL Certification has become inevitable to handle the exponential growth depicted by the IT function in various industries. ITIL Foundation course is designed to offer the guidelines to the IT professionals about streamlining various IT processes for reduced cost, increased customer satisfaction, and enhanced productivity.

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    What is ITIL?

    The term ITIL stands for Information Technology Infrastructure Library. It is the well-researched set of guidelines, concepts, and practices required to be implemented for successful IT operations, development, and service management.

    It works as the common language spoken across the businesses to align their IT processes for better co-ordination between suppliers, project managers, customers, developers, and end users. The processes are aligned and documented in ITIL to serve as the checklist for the IT team to understand –

    What customer needs?

    How to Plan?

    What IT processes may be administered?

    How to deliver?

    Thus, ITIL aligns the working processes for ease of execution and better efficiency throughout the project tenure. In absence of such common guidelines or activity flow, the entire work process may result into mismanagement, unscheduled processes, and would result into gaps in the activity flow chart. ITIL covers the gaps and maintains smooth flow across the project execution. This is not about learning IT but it is about learning the right processes to implement IT.

    What is ITIL Certification?

    Professionals who want to rise above others and have competitive edge may go for ITIL Certification as it works for their branding. The entire course of ITIL Certification is covered in different levels like Foundation, Intermediate, Expert, Management, and Masters.

    - ITIL Foundation – As the name suggests, it is the foundation of the course. This helps the professionals and managers understand the ITIL terminology and its use in delivering better service to their customers. This may result into business driven processes at reduced cost. ITIL Foundation stands for 2 credits in the entire ITIL Qualification Scheme.

    - ITIL Intermediate Training – This module emphasizes on service part. This is for IT managers who need a brief insight into various IT practices and their alignment. You can get yourself trained for your business segment or multiple services. This module is further divided into two streams –

    1.ITIL Service Lifecycle worth 3 credits each.
    2.ITIL Service Capability worth 4 credits each.

    - ITIL Expert Certification – This is meant for experts already having 22 credits from the earlier programs – 2 credits from Foundation Course, 15 credits from Intermediate Level, and 5 credits from ITIL Managing Across the Lifecycle that is an extension of the Intermediate training.

    ITIL Master Qualification is designed for those who are working at senior level in IT function and have more than 5 years of experience.

    Why you need to opt for professional training module?

    ITIL is very well-defined in books but still guidance from experts would be required for clarity of processes and appropriate application of the guidelines for business success.

    ITIL Certification is the accepted norm across industries. You can opt for this certification to take the rapid route to individual and organizational success.

    Author Bio: nofollow"> is the pioneer in the field of training and certification. Professionals who want to rise above others and have competitive edge may go for ITIL Certification as it works for their branding.

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