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Benefits Ops Administrator

Company: Aon Hewitt

Location: Delhi - India


About this job
o Identifies process improvement opportunities
o Executes participant issue resolution and ensures proper documentation and follow-up takes
o Executes manual processing with proper documentation and follow-up
o Manages inbound/outbound data quality checks
o Executes year-end processing
o Identifies potential production defects and submits via defect submission process
o Provides day to day client and third-party administrator contact for participant processing

Not Disclosed by Recruiter

KPO, Research, Analytics
Functional Area:

ITES, BPO, KPO, LPO, Customer Service, Operations
Role Category:


Operations Manager

IND Benefits Ops Administrator

Job requirement

(UG - Any Graduate - Any Specialization) AND (PG - Any PG Course - Any Specialization)
Education and Certifications
o Bachelor's degree or work experience required
Work Experience
o Previous benefits knowledge highly desirable
o Entry-level BAs normally come from the external market, primarily through campus recruiting
o Experienced BAs normally come from the external market, primarily from other consulting companies
o Ability to read client plan(s) and provisions and understand how that translates to the ongoing
processing environment
o Basic understanding of regulatory and legislative knowledge
o Intermediate understanding of client administrative environment
o Ability to distinguish between an isolated participant issue versus a more systematic issue
o Ability to properly identify and document a system defect

Experience years: 2 to 4 yrs.

How to apply
Recruiter Name:

Amit Ahuja
Reference Id:


Posted on Nov 17, 2012 Number of views: 666
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