About this job
Troubleshoot all Level 1/2/3 calls from the customers.
* Ensure consistent customer satisfaction.
* Document all communication with customers in the CRM
* Notify/Discuss with L2 /TL/Manager on Tickets that require assistance.
Salary:INR 4,00,000 - 5,00,000 P.A. Best in Industry
Industry:IT Software, Software Services
Functional Area:Telecom Software
Role Category:Programming & Design
Role:Team Lead/ Technical Lead
Keyskills:CORE EPABX SKILLS, PCM - TDM, PBXs, Signaling, SIP / Softphones, VoIP Salary: 4,00,000 INR - 5,00,000 INR
Education:(UG - Any Graduate - Any Specialization) OR (PG - Any PG Course - Any Specialization) OR ( Doctorate - Any Doctorate - Any Specialization)
Experience years: 3 to 5 yrs.
How to apply
Contact Company:Jeevan Scientific Technology Limited