Quality assurance and reliability lecture notes ebook free download pdf
The Sony Group is not content simply to improve product and service quality, and is instead deploying Company-wide activities to realize the world’s top management quality in order to provide the highest level of satisfaction in all aspects to our customers. As a member of the Sony Group, the Semiconductor Business Group is charged with the development, design, manufacture and sale of semiconductor products. Within the Semiconductor Business Group as well, all divisions, related departments and factories aim to realize “No. 1 Quality (No. 1 customer satisfaction in the industry with minimum quality losses),” based on the quality values of “Quality First / giving priority to quality over individual profits.” To achieve this, the Semiconductor Business Group deploys various quality improvement activities, with attention also given to improving management quality.