What is e-Commerce?
E-commerce is an emerging concept that describes the process of buying and selling or exchanging of products, services, and information via computer networks including the internet.
Definition of E-Commerce from Different Perspective
1. Communications Perspective- EC is the delivery of information,products/ services, or payments over thetelephone lines, computer networks orany other electronic means.
2. Business Process Perspective- EC is the application of technology towardthe automation
of business transactionsand work flow.
3. Service Perspective- EC is a tool that addresses the desire offirms, consumers, and management tocut service costs while improving thequality of goods and increasing thespeed of service delivery.
4. Online Perspective- EC provides the capability of buyingand selling products and information onthe internet and other online services