Customer Service Partner at Yes Bank

[surangma Parashar]

Role:To effectively solve customer enquiries & disputes related to financial products across various business segments & across products. Project a professional company image through phone interaction.

Experience: 0 - 2 Years

Location: Gurgaon

Education:
UG - Any Graduate - Any Specialization PG - Any PG Course - Any Specialization

Job Responsibilities:

• Answer phones and resolve customer issues as per prescribed timelines.
• Provide customers with product and service information & cross sell products as & when opportunity exists.
• Make outbound calls as and when required related to service and cross-sell.
• dentify, research, and resolve customer issues using the computer system.
• Follow-up on customer inquires not immediately resolved.
• Maintain complete call logs and reports.
• Recognize, document and alert the supervisor of trends in customer calls.

Computer Skills: Conversant with MS-Office

Other Skills:

- Proficiency in written and spoken English.
- Proficient in speaking Hindi
- Knowledge of any regional Language, desirable.
- Excellent communication and interpersonal & problem solving abilities.
- Readiness to work in flexible shift timings.

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YES BANK has been conceived in the spirit of professional entrepreneurship, with an unstinted commitment to establish a high quality, technology driven, state-of-the-art private Indian Bank catering to ‘Emerging India’.

Click here to apply:
http://jobsearch.naukri.com/job-listings-Customer-Service-Partner-Yes-Bank-Ltd%E2%80%93Yes-Bank-Ltd-Gurgaon-0-to-2-years-121111000486?xz=1_0_3&xo=&xp=17&xid=132178261569154900&qp=&id=&f=-121111000486

[Techbee]

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Call Center Jobs in Chennai

[lkgautam]

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[Sabrina Clough]

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http://www.cocoresolutions.com

[ms096157]

Role:To effectively solve customer enquiries & disputes related to financial products across various business segments & across products. Project a professional company image through phone interaction.

Experience: 0 - 2 Years

Location: Gurgaon

Education:
UG - Any Graduate - Any Specialization PG - Any PG Course - Any Specialization

Job Responsibilities:

• Answer phones and resolve customer issues as per prescribed timelines.
• Provide customers with product and service information & cross sell products as & when opportunity exists.
• Make outbound calls as and when required related to service and cross-sell.
• dentify, research, and resolve customer issues using the computer system.
• Follow-up on customer inquires not immediately resolved.
• Maintain complete call logs and reports.
• Recognize, document and alert the supervisor of trends in customer calls.

Computer Skills: Conversant with MS-Office

Other Skills:

- Proficiency in written and spoken English.
- Proficient in speaking Hindi
- Knowledge of any regional Language, desirable.
- Excellent communication and interpersonal & problem solving abilities.
- Readiness to work in flexible shift timings.

YES BANK has been conceived in the spirit of professional entrepreneurship, with an unstinted commitment to establish a high quality, technology driven, state-of-the-art private Indian Bank catering to ‘Emerging India’.

Click here to apply:
http://jobsearch.naukri.com/job-list...=-121111000486

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