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Thread: Customer Service Partner at Yes Bank

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  1. #1
    Sr. FaaDoO Engineer
    Join Date
    Nov 2011
    Posts
    86

    Gender: : Female

    City : Chandigarh

    Txt 32 Customer Service Partner at Yes Bank

    Role:To effectively solve customer enquiries & disputes related to financial products across various business segments & across products. Project a professional company image through phone interaction.

    Experience: 0 - 2 Years

    Location: Gurgaon

    Education:
    UG - Any Graduate - Any Specialization PG - Any PG Course - Any Specialization

    Job Responsibilities:
    • Answer phones and resolve customer issues as per prescribed timelines.
    • Provide customers with product and service information & cross sell products as & when opportunity exists.
    • Make outbound calls as and when required related to service and cross-sell.
    • dentify, research, and resolve customer issues using the computer system.
    • Follow-up on customer inquires not immediately resolved.
    • Maintain complete call logs and reports.
    • Recognize, document and alert the supervisor of trends in customer calls.

    Computer Skills: Conversant with MS-Office

    Other Skills:

    - Proficiency in written and spoken English.
    - Proficient in speaking Hindi
    - Knowledge of any regional Language, desirable.
    - Excellent communication and interpersonal & problem solving abilities.
    - Readiness to work in flexible shift timings.

    YES BANK has been conceived in the spirit of professional entrepreneurship, with an unstinted commitment to establish a high quality, technology driven, state-of-the-art private Indian Bank catering to Emerging India.

    Click here to apply:
    http://jobsearch.naukri.com/job-listings-Customer-Service-Partner-Yes-Bank-Ltd%E2%80%93Yes-Bank-Ltd-Gurgaon-0-to-2-years-121111000486?xz=1_0_3&xo=&xp=17&xid=132178261569154900&qp=&id=&f=-121111000486



  2. #2
    Junior FaaDoO Engineer
    Join Date
    Dec 2011
    Posts
    10

    Gender: : Male

    Branch: : Aeronautical Engineering

    Re: Customer Service Partner at Yes Bank

    Thanks for your information..

  3. #3
    Fuchcha FaaDoO Engineer lkgautam's Avatar
    Join Date
    Nov 2011
    Posts
    1

    Gender: : Male

    Branch: : Aeronautical Engineering

    City : Delhi

    Re: Customer Service Partner at Yes Bank

    i wanna join it

  4. #4
    Fuchcha FaaDoO Engineer
    Join Date
    Oct 2012
    Posts
    1

    Gender: : Male

    Branch: : Computer Science Engineering

    City : Udaipur

    Re: Customer Service Partner at Yes Bank

    Thanks for sharing this information. this is really helpful.

    http://www.cocoresolutions.com

  5. #5
    Fuchcha FaaDoO Engineer
    Join Date
    Nov 2012
    Posts
    1

    Gender: : Male

    Branch: : Computer Science Engineering

    City : Chandigarh

    Re: Customer Service Partner at Yes Bank

    Quote Originally Posted by surangma Parashar View Post
    Role:To effectively solve customer enquiries & disputes related to financial products across various business segments & across products. Project a professional company image through phone interaction.

    Experience: 0 - 2 Years

    Location: Gurgaon

    Education:
    UG - Any Graduate - Any Specialization PG - Any PG Course - Any Specialization

    Job Responsibilities:
    • Answer phones and resolve customer issues as per prescribed timelines.
    • Provide customers with product and service information & cross sell products as & when opportunity exists.
    • Make outbound calls as and when required related to service and cross-sell.
    • dentify, research, and resolve customer issues using the computer system.
    • Follow-up on customer inquires not immediately resolved.
    • Maintain complete call logs and reports.
    • Recognize, document and alert the supervisor of trends in customer calls.

    Computer Skills: Conversant with MS-Office

    Other Skills:

    - Proficiency in written and spoken English.
    - Proficient in speaking Hindi
    - Knowledge of any regional Language, desirable.
    - Excellent communication and interpersonal & problem solving abilities.
    - Readiness to work in flexible shift timings.

    YES BANK has been conceived in the spirit of professional entrepreneurship, with an unstinted commitment to establish a high quality, technology driven, state-of-the-art private Indian Bank catering to ‘Emerging India’.

    Click here to apply:
    http://jobsearch.naukri.com/job-list...=-121111000486

    Really informative text here.Thanks for sharing.
    thanks,
    Search Engine Marketing

  6. #6
    Fuchcha FaaDoO Engineer
    Join Date
    Feb 2014
    Posts
    1

    Branch: : Aeronautical Engineering

    Re: Customer Service Partner at Yes Bank

    Hi, Thanks for your valuable information.. Keep sharing

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