Inbound process - HERO BPO- Making outbound calls for resolving queries/verification
- Solving customer queries.
- Acting as a primary interface for all customer service enquiries.
- Good communiction skills
- Handling inquiries and reporting to Concerned Authorities.
- Updating customers with the latest information on a product or a service and assisting them with their queries
For face to face round kindly walk in between 10 am to 4 pm between Monday to Saturday
Desired Candidate Profile
- Undergraduates / Graduates from any discipline.
- Good command over spoken English & Hindi
- Good Computer skills
Company Website: www.herobpo.com
Experience: 0 - 3 Years
Location: Gurgaon
Compensation: 80,000 - 1,50,000 +incentives+bonus+cab(only drop for late evening shifts)
Education: UG - Any Graduate - Any Specialization,Graduation Not Required PG - Any PG Course - Any Specialization,Post Graduation Not Required
Industry Type: BPO/ITES
Role: Associate/Sr. Associate
Walkin date:Monday to Saturday
Timing:10 am to 4 pm
Address:
Hero BPO,
DLF Building No. 10, Tower B,
4th Floor,DLF Cyber City.Phase II,
Gurgaon-122002