Interactive voice response system seminar report/pdf download
INTERACTIVE VOICE RESPONSE SYSTEM are gaining wide acceptance in a large number of application areas like Department of Telecom, airlines / Railway reservation systems, Banks and Various other organizations.
IVR systems provide access to computer databases through normal telephones.
A user can access a remote computer data base by dialing a specified IVR system number and obtain the required information by dialing the specified digits as informed by the computer.
The desired information can be recorded and stored in the PC using a microphone, which will be informed to the user on dialing the specified Number.
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